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Terms of Use

Last updated: June 2, 2026

Agreement to Terms

By accessing and using the Cove Dive website and services, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services.

Services Description

Cove Dive provides guided diving expeditions in protected marine areas throughout Australia. Our services include:

  • Single-day diving experiences
  • Multi-day expeditions
  • Conservation participation programs
  • Marine ecology education

Booking and Reservations

Booking Process

Expedition bookings are made through our online reservation form. Submission of a booking request does not guarantee availability. We will confirm your booking within 24 hours of receiving your request.

Certification Requirements

All participants must hold valid diving certifications appropriate for their selected experience. Certification levels required are specified for each experience. You must present valid certification documentation on the day of your expedition.

Payment Terms

Full payment is required upon booking confirmation. We accept major credit cards and bank transfers. Prices are listed in Australian Dollars (AUD) and include GST where applicable.

Cancellation Policy

  • Cancellations made 7 or more days before the scheduled expedition receive a full refund
  • Cancellations made within 7 days receive a 50% refund or can be rescheduled at no charge
  • No-shows without prior cancellation forfeit all payment
  • We reserve the right to cancel expeditions due to weather, safety concerns, or insufficient bookings, in which case a full refund will be provided

Participant Responsibilities

By booking an expedition, you agree to:

  • Provide accurate information about your diving certification and experience
  • Disclose any medical conditions that may affect your ability to dive safely
  • Follow all safety instructions provided by guides
  • Adhere to environmental protection protocols
  • Arrive at the specified meeting location on time
  • Treat marine ecosystems and equipment with care

Safety and Liability

Inherent Risks

Scuba diving carries inherent risks, including but not limited to decompression sickness, equipment failure, marine life encounters, and environmental hazards. By participating, you acknowledge these risks.

Medical Fitness

Participants must be medically fit to dive. Certain medical conditions preclude safe diving. You are responsible for consulting with a physician if you have any health concerns.

Liability Waiver

Participants will be required to sign a liability waiver before diving. This waiver acknowledges risks and releases Cove Dive from liability for injuries or damages arising from participation, except in cases of gross negligence or willful misconduct.

Insurance

We maintain comprehensive liability insurance. Participants are strongly encouraged to obtain personal dive accident insurance and travel insurance.

Environmental Protection

Our operations are conducted under Marine Parks Authority permits. Participants must:

  • Maintain neutral buoyancy to avoid reef contact
  • Refrain from touching, feeding, or harassing marine life
  • Take only photographs, leave only bubbles
  • Follow designated routes and depth limits

Violation of environmental protocols may result in immediate removal from the expedition without refund.

Intellectual Property

All content on this website, including text, images, logos, and design elements, is the property of Cove Dive and protected by copyright laws. You may not reproduce, distribute, or create derivative works without our written permission.

Website Use

Permitted Use

You may use this website for:

  • Researching diving expeditions
  • Making booking inquiries
  • Accessing information about our services

Prohibited Activities

You may not:

  • Attempt to gain unauthorized access to our systems
  • Interfere with website functionality
  • Use automated systems to access the website
  • Impersonate others or provide false information
  • Use the website for any illegal purpose

Photography and Media

We may photograph or film expeditions for promotional purposes. By participating, you consent to the use of your likeness in our marketing materials. If you do not wish to be photographed, please inform your guide before the expedition.

Modification of Services

We reserve the right to modify expedition itineraries, locations, or activities based on weather conditions, environmental factors, or safety considerations. Such changes do not constitute grounds for refunds if the expedition proceeds as rescheduled.

Termination of Access

We reserve the right to refuse service or terminate access to our website or expeditions if you violate these terms or engage in behavior that threatens safety, disrupts other participants, or damages our reputation.

Dispute Resolution

Any disputes arising from these terms or your use of our services will be governed by the laws of Queensland, Australia. Parties agree to first attempt resolution through good-faith negotiation before pursuing legal action.

Limitation of Liability

To the maximum extent permitted by law, Cove Dive's liability for any claims related to our services is limited to the amount you paid for the relevant expedition. We are not liable for indirect, incidental, or consequential damages.

Indemnification

You agree to indemnify and hold harmless Cove Dive, its employees, and partners from any claims, damages, or expenses arising from your violation of these terms or your participation in expeditions.

Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Changes to Terms

We may update these Terms of Use periodically. Continued use of our website or services after changes constitutes acceptance of the updated terms.

Contact Information

For questions about these Terms of Use, contact us at:

Email: [email protected]

Address: 47 Marine Sanctuary Drive, Port Douglas, QLD 4877, Australia

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